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Client Systems Support

IT & Information Services
Current
About This Service

Comprehensive Tier I and Tier II client systems support for defense cyberspace operations organizations, providing responsive end-user technical support and full lifecycle management of workstations, laptops, peripherals, and approved mobile devices across multiple classification networks, including SCIF environments. The offering integrates help-desk response, account and CAC/PKI authentication support, software update and security patch installation, and IT equipment inventory and accountability under DoD IT asset management standards, delivered by cleared, IAT Level II qualified technicians.

Key Service Components
  • Tier I and Tier II help-desk response
  • workstation and peripheral install
  • image
  • deploy
  • relocate
  • and maintain
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Government and Department of War personnel can access labor categories, past performance data, deliverables, and compliance details for this service.

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Access is granted to personnel with verified .gov or .mil email addresses and NTI administrators.

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