Client Systems Support
Comprehensive Tier I and Tier II client systems support for defense cyberspace operations organizations, providing responsive end-user technical support and full lifecycle management of workstations, laptops, peripherals, and approved mobile devices across multiple classification networks, including SCIF environments. The offering integrates help-desk response, account and CAC/PKI authentication support, software update and security patch installation, and IT equipment inventory and accountability under DoD IT asset management standards, delivered by cleared, IAT Level II qualified technicians.
- Tier I and Tier II help-desk response
- workstation and peripheral install
- image
- deploy
- relocate
- and maintain
Labor categories, past performance data, deliverables, and compliance details for this service are being prepared for Government and Department of War personnel.
Access is granted to personnel with verified .gov or .mil email addresses and NTI administrators.